3 Basic Rules of Business Etiquette

It isn’t always easy to figure out how to behave in professional situations. We know that etiquette isn’t as straightforward as a set of established rules to follow, but rather an unspoken expectation in a professional environment and a key determinant of one’s professional success.

Good business etiquette is the recipe for advancing your career. In the business world, people with good etiquette are rewarded for their professional and polite skills. For example, an employee who arrives at a meeting on time (or early) and is ready to take notes has a better chance of impressing his supervisor than the employee who shows up to the meeting late, and forgets to bring a pen. Those who exemplify good business etiquette are proving that they respect their position, job, coworkers and take their performance seriously. As such, these individuals win promotions and get ahead in their careers.

So allow me share 3 basic rules on having a good business etiquette:

Practice these 3 simple rules, and I guarantee you will feel more confident navigating through professional situations and will make your business interactions (even outside the office) more productive.

  1. Communicate effectively – Communication isn’t simply about speaking well, or having an impressive vocabulary, rather, it is an intentional act of winning people over by speaking concisely and listening extensively. Establishing good relationships and rapport with the people you work for or with is critical to the advancement of your career. And the way to get people engaged is by listening intently, establishing eye contact and keeping your responses simple and short. Less is more when it comes to winning people over through dialogue.
  2. Netiquette – As we advance further into the digital age, more and more communication occurs virtually, emails, messaging mediums, text, chat etc. are crucial to intra-office communication, so appearing professional in your virtual communications is also key to appearing professional and likeable. Use complete sentences, refrain from using shortcuts and informal language. Be mindful of grammar, but don’t be a stickler for it. Also, use capitalization appropriately, ALL CAPS NEVER SEND A GOOD MESSAGE.
  3. Body language – the way we carry ourselves, our non-verbal cues, ticks and twitches are all indicators of how professional we appear to be. Now, this isn’t always easy to control, but being mindful of our actions (especially involuntary ones) is key to exhibiting good etiquette and behavior. Confidence plays a big part in how we carry ourselves, one must develop a level of comfortability with self in order to show positive, professional body language during our interactions. Posture also speaks loads on who and how we are in our respective professional environments.

Business etiquette is basically being respectful of yourself, your co-workers, and your boss. It is the practice of using the correct code of conduct while in the workplace. This code of conduct begins the minute you walk into a business environment or the second you meet a potential client.

There are lots of other ways to boost your professional image and business etiquette, all of which can help considerably in forging the desired path to our professional and even personal success. If this is something you feel you need or are interested to learn more, get in touch with us for a workshop.